About WhatsApp Business
Utilize WhatsApp Business to communicate with clients and business partners effectively.
WhatsApp Business is a messaging service that helps companies establish a presence on WhatsApp and engage with clients more effectively. By offering a platform for communication and quick and easy consumer connections, it is made to support business growth. Business owners can use multiple numbers to register WhatsApp Messenger and WhatsApp Business on the same phone to keep their personal and professional conversations separate.
Features of WhatsApp Business:
- Business profile – WhatsApp Business enables companies to set up profiles with valuable client data like the website, address, or phone number. This increases the ease and speed of customer discovery of the company and fosters customer trust.
- Messaging tools for businesses: WhatsApp Business provides several messaging capabilities to help companies respond to clients more quickly. When the business is unavailable, away messages can be used to let customers know, and greeting messages can be used to welcome them when they first message the company.
Support for landlines and fixed numbers – Customers can message a business using a landline or fixed phone number when using WhatsApp Business. Companies can use the “call me” option during verification to get the verification code over the phone.
- Run WhatsApp Business and Messenger simultaneously – Companies can run WhatsApp Business and Messenger simultaneously on the same device, but each app needs a separate phone number.
- WhatsApp Web – WhatsApp Business also provides a web-based platform so users can answer clients more quickly in a browser on a computer.
Since WhatsApp Business is a layer on top of WhatsApp Messenger, it has access to all of WhatsApp Messenger’s capabilities, including group chat, offline messaging, free international and domestic calls, multimedia messaging, and much more.
WhatsApp Business FAQ
Q1. Does WhatsApp Business cost anything?
Yes, downloading and using WhatsApp Business are both free. Additionally, it provides free supplementary features to improve customer interactions.
Q2: What distinguishes WhatsApp from WhatsApp Business?
Customers of WhatsApp Business can view company catalogs and information, whereas those using regular WhatsApp cannot. This facilitates communication between companies and their customers.
